Contact
Contact Us
Thank you for visiting SeasideCharms.
We are always happy to assist our customers and answer any questions regarding our products, orders, shipping information, returns, or general inquiries. Whether you need assistance selecting the perfect ocean-inspired decoration, help with an existing order, or additional product information, our support team is ready to help.
Customer satisfaction is one of our highest priorities, and we strive to provide friendly, professional, and timely assistance whenever possible.
Customer Support
Email Support
We aim to respond to most inquiries within 24 to 48 business hours.
Phone Support
+1 (604) 828-8253
Business hours may vary depending on holidays and seasonal demand.
Business Address
7179 18th Ave Unit 5
Burnaby, British Columbia
Canada
Order Assistance
For faster service regarding an existing order, please include:
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Your full name
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Order number
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Email address used during checkout
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Detailed description of your request
Providing this information helps us locate your order quickly and resolve your inquiry more efficiently.
Common Reasons To Contact Us
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Order status updates
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Shipping information
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Product questions
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Return and refund requests
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Damaged item reports
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Exchange requests
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Wholesale inquiries
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Collaboration opportunities
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Website support
Our Commitment
At SeasideCharms, we understand that every purchase represents a special project, celebration, or creative vision. Our team is committed to delivering not only beautiful ocean-inspired products but also dependable customer service that you can trust.
We appreciate every customer who chooses SeasideCharms and look forward to helping you create unforgettable coastal-inspired moments.
Thank you for being part of the SeasideCharms community.
Warm regards,
The SeasideCharms Team